“ACT History and Leadership Communication for POCCs” Highlight May 13, 2005 Meeting

Friday the 13th proved to be a lucky day for the more than 30
point-of-care coordinators who turned out for the recent Georgia POC Network meeting held at Emory Healthcare Crawford Long Hospital in Atlanta.
Meeting organizers Diana Dittrich, St. Joseph's Hospital; Karen Jenkins, of host Emory University Hospital; Janice Albright, Southern Regional Medical Center; Carol Day, Wellstar Health System; and Mary Catherine Parker, Piedmont Hospital. Mike Corsello, Abbott Diagnostics provided an entertaining and informative look at the "Past, Present, and Evolution of the Activated Clotting Time".  For a copy of Mike's presentation, click on the link below, choose "Save Target As" and save the file to your PC's hard drive. "History of ACT".

As always, networking will peers was a highlight of the May 13th meeting.
Sponsored and provided by Medical Automation Systems, Rick Import, from ESI Productions, presented "Leadership Communication for POCCs" an interactive session on improving communication skills with a series of tips and techniques. For a copy of Rick's presentation, click on the link below, choose "Save Target As" and save the file to your PC's hard drive. "Leadership Communication for POCCs (2.35MB)"
Jackie Keefe tested her communications skills by trying to explain to the audience how to draw a series of geometric shapes.  Diane Dittrich, St. Joseph's Hospital and Rosemary Wills, Northside Hospital, acted out a certification issue role play between a POCC and nurse/device operator.

Communication references mentioned during this presentation include:

  • "The 7 Habits of Highly Effective People", Stephen R. Covey

  • "How to Talk to Anyone", Leil Lowndes

  • "Yes, But", Charles "Chic" Thompson

  • "Messages: The Communications Skills Book", Matthew McKay, PhD and Martha Davis, PhD,
    Patrick Fanning

  • "Emotional Intelligence; Why it Can Matter More than IQ", Daniel Goleman

  • "Get Out of My Life, but First Could You Drive Me & Cheryl to the Mall:
    A Parent's Guide to the New Teenager", Anthony E. Wolf

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